Privacy Policy

Last updated: January 2026

Lone Worker Ireland is part of the Almas Industries family. Almas Industries UK & Ireland Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all visitors, customers, suppliers, and users of our services, and we will only collect and use personal data in ways that are described in this Privacy Policy and in a way that is consistent with our obligations and your rights under applicable data protection law.

This Privacy Policy applies specifically to the Lone Worker Ireland website: https://loneworker-safety.ie/.

1. Information About Us

Data Controller
Almas Industries UK & Ireland Ltd

Sale, installation and servicing of security solutions, lone worker safety systems, and defibrillators.

Registered in England and Wales under company number 07964781
Registered Office: 3rd Floor, 50 Marshall Street, London, W1F 9BQ, United Kingdom
Trading Address (Ireland): Capel Building, Mary’s Abbey, North City, Dublin, D07 AH34, Ireland

Data Protection Officer (DPO): Julia Maxton Close
Email: dpo@almas-industries.com
Telephone: +353 1 683 3368
Postal Address: Capel Building, Mary’s Abbey, North City, Dublin, D07 AH34, Ireland

Almas Industries UK & Ireland Ltd is regulated by the Financial Conduct Authority (FCA).

2. What Does This Privacy Policy Cover?

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

Visit the Lone Worker Ireland website
Enquire about our lone worker safety solutions
Complete online forms, audits, or chatbot conversations
Engage with us as a customer, supplier, or business contact

It also explains your rights under the EU General Data Protection Regulation (EU GDPR) and the Data Protection Act 2018, as applicable in Ireland.

3. What Is Personal Data?

Personal data means any information relating to an identified or identifiable natural person. This includes information that can identify you directly or indirectly, such as:

Your name and contact details
Identification numbers
Online identifiers (such as IP addresses)
Location data

The categories of personal data we collect are set out in Section 5 below.

4. Your Rights Under Data Protection Law

Under the GDPR, you have the following rights:

The right to be informed about how your personal data is collected and used
The right of access to the personal data we hold about you
The right to rectification of inaccurate or incomplete personal data
The right to erasure (the “right to be forgotten”), where applicable
The right to restrict processing of your personal data
The right to object to processing, including for direct marketing
The right to data portability, where data is processed by automated means
Rights relating to automated decision-making and profiling (we do not carry out automated decision-making or profiling)

To exercise any of these rights, please contact us using the details in Section 11.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland if you believe your personal data has been handled unlawfully.

5. What Personal Data Do We Collect?

Depending on your interaction with Lone Worker Ireland, we may collect the following information:

Name
Business name
Job title and profession
Email address
Telephone number
Business or postal address
Payment and billing information
Information about your preferences and interests
Communications and enquiry history

6. How Do We Use Your Personal Data?

We will only process your personal data where we have a lawful basis to do so. These include:

Performance of a contract
Legitimate business interests
Compliance with a legal obligation
Your consent (where required)

Your personal data may be used for the following purposes:

Providing and managing your account or enquiry
Supplying our lone worker safety products and services
Responding to enquiries, audit requests, and chatbot conversations
Communicating with you about products or services you have requested
Improving our services and website performance

Where you have opted in, or where permitted by law, we may also send you marketing communications. You can opt out at any time by using the unsubscribe link or contacting us directly.

7. How Long Do We Keep Your Personal Data?

We will not retain your personal data for longer than necessary. Typical retention periods include:

Customers: Duration of the contract plus 7 years for legal and financial record-keeping
Marketing data: Up to 2 years, unless you withdraw consent earlier
Website enquiries: Retained only as long as necessary to respond and follow up

8. How Do We Store and Protect Your Personal Data?

Your personal data is stored securely within the European Economic Area (EEA) and the United Kingdom.

We use appropriate technical and organisational measures to protect your data, including:

Secure CRM systems (including Microsoft Dynamics 365)
Access controls and authentication measures
Staff training on data protection and confidentiality

9. Do We Share Your Personal Data?

We may share your personal data with other companies within the Almas Industries group for internal administrative and financial purposes.

We may also share data with trusted third parties where necessary, including:

Monitoring service providers (e.g. lone worker and defibrillator monitoring)
Finance and leasing providers
IT and marketing service providers

All third parties are required to process personal data securely and in accordance with data protection law.

We may disclose personal data where required to do so by law or in connection with legal proceedings.

10. Website-Specific Data (Cookies, Forms & Analytics)

Contact Forms & Chatbots

If you complete a contact form, audit request, or chatbot conversation, your details will be stored in our CRM for sales and customer service purposes unless you request deletion.

Cookies

Our website uses cookies to ensure proper functionality and improve user experience. For more information, please refer to our Cookie Policy.

Embedded Content

Pages on this site may include embedded content (e.g. videos). Embedded content behaves as if you visited the external website directly and may collect data in accordance with their own privacy policies.

Analytics

We may use analytics tools to understand how visitors use our website. These tools collect anonymised or pseudonymised data where possible.

11. How Can I Access My Personal Data?

You can request access to your personal data by submitting a Subject Access Request.

Requests should be made in writing to:

Email: dpo@almas-industries.com
Postal Address: Capel Building, Mary’s Abbey, North City, Dublin, D07 AH34, Ireland

We will respond within one month of receipt, in line with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. Any updates will be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.